No penalty from the moment of booking until 6 days before your stay;
Until 1 day prior to your arrival date: 90% of the cost of the stay;
No Show or early departure: 100% of the cost of the stay;
In case of early departure or late arrival, we will require the balance of the total amount booked, excluding catering. On-site, no refund will be due if booked services have not been used by the customer. In the event of cancellation or if services booked by the customer have not been used, no refund will be due.